►Please click here to access our 2020 Patient Satisfaction Survey
►For the safety of our providers and staff, our Saturday clinic will not be accepting walk-in's until further notice. We will continue to see patients on an as needed basis by appointment only from 8 a.m. to 10 a.m. If you feel you need medical attention, please call 217-342-7000 and select option 0 for your symptoms to be triaged.
►The health and safety of our community is our highest priority. We appreciate your cooperation during this quickly evolving situation. We request that you remain calm and continue to follow the CDC guidelines to prevent the spread of COVID19.
https://www.cdc.gov/coronavirus/2019-ncov/index.html
Family Care Associates will NOT be accepting walk-ins or have late night hours until further notice.
In an effort to protect our healthcare providers and staff, we ask that patients with a fever, cough or shortness of breath call our office in advance. Do NOT report to the office or the ER without calling ahead of time.
Our team of nurses will triage symptoms to determine the best course of action. Individuals that are experiencing only mild symptoms may be asked to self quarantine at home.
Patient's with respiratory symptoms will be triaged in the back entrance of the building. Patient's that require further assessment will immediately be given a mask to wear before entering the building.
Please keep in mind that resources and various testing may be limited. Not all individuals experiencing symptoms will need further testing. Testing will be determined by age, past medical history and severity of symptoms.
Social distancing is of utmost importance. Please stay home when at all possible.
For generalized questions about COVID 19, please call IDPA at 1-800-889-3931. You may also visit our Facebook page at: https://www.facebook.com/fcaeffingham/?eid=ARDK5Owmj7e0uaL_uClCUUVauylVWR-h1sBJnv8TuX36JrsuWMyfDqVFVc3SKgtbPiop5o2VnnFxvC01
► Constant Therapy is an award-winning speech therapy app designed to help people cope with aphasia, dementia and other speech, language and cognitive disorders caused by stroke or traumatic brain injuries.
This app is designed for your smartphone or tablet that can create a customized program tailored to your recovery goals and provides real-time feedback to understand how patients are progressing.
For more information, please visit: https://thelearningcorp.com/constant-therapy/
► Team-based care is a physician led team of health care professionals that work together to achieve mutual goals, increase patient satisfaction, and improve overall health outcomes. The team of professionals will consist of a Primary Care Physician, 2 Nurse Practitioners, a Nurse, a Medical Assistant as well as other ancillary members such as Care Coordinator, Clerical Staff, Phlebotomist, Licensed Clinical Social Worker and/or Radiology Technician.
For more information on team-based care, click here.
►The Illinois Department of Healthcare and Family Services program are requiring individuals with an HFS Medical Card to pick a health plan for their medical care needs. Family Care Associates is participating in:
IlliniCare health plan: https://www.illinicare.com/members.html or 866-329-4701
Blue Cross Blue Shield health plans: https://www.bcbsil.com/family-health-plan/how-to-enroll`
Meridian: https://corp.mhplan.com/
For more information you may go to: http://enrollhfs.illinois.gov/
We appreciate your patience during this transition and look forward to meeting you and your familys health care needs. Thank you!!
► Log in to Patient Portal to request your prescription refills, print immunization records, pay your bill, and MORE!!
